Refund Policy

1. Subscription Billing

All PulsePing plans are billed monthly in advance. You may cancel your subscription at any time from the Billing settings page.

2. Refunds

We offer a 14-day money-back guarantee on all paid plans. If you are not satisfied with PulsePing, contact us within 14 days of your initial payment for a full refund.

3. Cancellation

When you cancel, your subscription remains active until the end of the current billing period. After that, your account will be downgraded to the Free plan. No further charges will be made.

4. How to Request a Refund

Email us at support@saidtechnology.me with the email address used for your account. We will process the refund within 5-7 business days.

5. Chargebacks

If you initiate a chargeback without first requesting a refund, your account will be immediately suspended and you will lose access to all data.